• It is shipped from Switzerland and is sent via Express or local Postal delivery.

• Signature required upon delivery, may be applicable.

• You will receive a tracking number to track the status of your shipment and a signature will be required upon delivery. They can also be carried in wooden or overweight boxes for maximum security and depending on the merchandise or place to be sent.

• For national shipments:

Preparation within 2 business days after completion of purchase and receipt of payment, delivered by DHL Express or Swisspost with track and trace to the destination address provided by the buyer.

• For international and intercontinental shipments:

International shipments are preferable by Express parcel, for security and agility.

Preparation within 3 business days after completing the purchase and receiving payment, delivered by DHL, FedEx, UPS, local Post Office or similar, with tracking, tracing and insurance to the destination address provided by the buyer.

• International and Intercontinental shipments may generate delays due to tax documents for inquiries, applicable customs and import taxes and duties, or documents to be provided, all will be the responsibility of the buyer. I am not responsible for delays due to customs procedures. All final delivery information provided by the buyer is his sole responsibility and he will be responsible for loss of merchandise if applicable.

-Cancellations are generally not accepted, but if the purchase is made in error, you can contact me immediately to cancel.

-Many of the items in the store are Exclusive Vintage items and are sold as used vintage items, which will be identified when they are new or vintage items.

-If you have questions, please ask before purchasing.

-Returns are not accepted once the item is purchased and there is no implied warranty as to why.

-Many items are listed as vintage and defects, if any, are photographed where possible so please view all photos.

-If you have a request or question, please contact the store administrator at the e-mail: (info@dlux-antique.com)