RETURNS AND REFUNDS:

• Check the packaging upon receipt. In case of visible damage to the packaging, note the problem on the delivery note and take photographs; If the delivered item is damaged, please contact us within 48 hours of delivery. A signed delivery note without any damage to the packaging implies your acceptance of the order in perfect condition.

Returns: 14 days after receipt of merchandise, Buyer is responsible for return shipping costs and any loss in value if item is not returned in its original condition.

NOTE:

-The stands and decorations shown in the descriptive photos are not included in the sale, unless indicated in the conditions of sale.

-If you have any questions regarding this article, you can write me a private message at any time.

-International shipments are preferable through Express parcels, for security and agility.

SHIPMENT INFORMATION

• It is shipped from Switzerland and is sent via Express or local Postal delivery.

• For national shipments:

Preparation within 2 business days after completion of purchase and receipt of payment, delivered by DHL Express or Swisspost with track and trace to the destination address provided by the buyer.

• For international and intercontinental shipments:

Preparation within 3 business days after completing the purchase and receiving payment, delivered by DHL, FedEx, UPS, local Post Office or similar, with tracking, tracing and insurance to the destination address provided by the buyer.

• You will receive a tracking number to track the status of your shipment and a signature will be required upon delivery.

• International and intercontinental shipments can be made in wooden or overweight boxes for maximum security and depending on the merchandise or place to be sent.

• International and Intercontinental shipments may generate delays due to tax documents for inquiries, applicable customs and import taxes and duties, or documents to be provided, all will be the responsibility of the buyer. I am not responsible for delays due to customs procedures.

• Signature required upon delivery, applicable.